Terms and Conditions of Sale and Service – LZ Lockers S.L.
LZ Lockers S.L.
Tax ID: B23951817
Registered Address: Avda. de las Playas 7,
Basement Local 3, 35510 Tías, Las Palmas, Spain
Contact Email: info@lockerslanzarote.com
1. Purpose and acceptance
These Terms and Conditions regulate the
use, sale and contracting of the services provided by LZ Lockers S.L. (“Lockers
Lanzarote”) through its website www.lockerslanzarote.com or via the physical
terminals installed in its automated facilities in Lanzarote. By using the
services—whether through online or physical booking—the user fully accepts
these Terms and Conditions. LZ Lockers S.L. will store electronic documents
related to bookings and will send a confirmation email including the access
code.
2. Booking methods
Customers may book:
- Online via lockerslanzarote.com or QR
code.
- On-site at the physical terminal using
card or contactless payment.
In both cases, users receive a unique code
granting access to the location and locker.
3. Prices and payments
Prices shown on the website or terminal at
the moment of booking include IGIC. LZ Lockers S.L. may update prices but
always respects the price valid at purchase time. Payments may be made via
card, PayPal (online only), or other available methods. Transactions are
SSL-encrypted. Card information is not stored.
4. Cancellations and withdrawal
Reservations may be cancelled or modified
up to 24 hours before the service begins. Late cancellations are
non-refundable. Changes for on-site bookings must be requested by email.
5. Proper use of lockers
Users agree to use only the assigned
locker. It is prohibited to:
- Store food, liquids, or items causing
strong smells.
- Store dangerous, illegal, or high-value
objects (cash, jewellery, electronics, passports, documents, etc.).
- Stay longer than necessary inside the
facility.
- Eat, drink, smoke, or change clothes
inside.
- Take photos or videos of the facility or
security systems.
Misuse may lead to penalties or service
suspension.
6. Penalties and damages
- Wrong locker usage: €40
- Overloaded or jammed locker requiring
technician: €60
- Not emptying locker on time: €50 plus an
additional rental day
- Damages to locker: up to €1,500
- Storing prohibited items: €200 and
possible report to authorities
Penalties must be paid via bank transfer.
7. Abandoned items
LZ Lockers S.L. may access and store items
for 15 days if not collected. After this period, items are considered
abandoned. Storage fee: €20/day.
8. Liability and insurance
Facilities have alarms and CCTV. Users are
responsible for their belongings. In case of external power outage, a backup
system will activate. If access remains unavailable, belongings may be shipped
at the user’s cost.
9. Minors
Service restricted to users 18+. Minors
only under adult supervision.
10. Intellectual property
All website content belongs to LZ Lockers
S.L. or authorised third parties. Unauthorised reproduction is prohibited.
11. Data protection
LZ Lockers S.L. complies with GDPR and
Spanish data law. Users may exercise rights via info@lockerslanzarote.com.
12. Complaints
Complaints may be sent to
info@lockerslanzarote.com. Responses will be provided within 14 business days.
13. Jurisdiction and applicable law
Governed by Spanish law and the Autonomous
Community of the Canary Islands. Disputes handled by the Courts of Arrecife
unless consumer law states otherwise.